"This paper is about the impact of staff in-service education on the quality of interactions between staff and students at an educational facility for at-risk youth operated by the Orange County Department of Education. Data on the use of punitive behavior management techniques was gathered before, during, and after staff training in the use of more positive approaches to responding to disruptive behavior. Staff members use of punitive techniques as physical restraint and suspensions was greatly reduced following the training."
Hass, M. R., Passero, P. D., & Smith, A. N. (1999). Reducing aversive interactions with troubled students. Reclaiming Children and Youth, 8(2), 94-97.
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