Understanding the unique communication needs of transgender patients is critical in order to minimize health disparities and patient barriers to care. As this population gains more social and political acceptance, pharmacists must be equipped to provide medical acceptance through knowledge of how to appropriately communicate with these patients through active listening, empathy, and sensitivity, while maintaining a high standard of respect and privacy.
Schwartzman E, Kleyn T. Transgender patients: Communication pearls for pharmacists. California Pharmacist. 2014;LXI(3):26-30.
California Pharmacists Association