Patterns of Supply Chain Integration in a Service Setting: Antecedents and Relationship Effectiveness
Using three process dimensions of integration, we study patterns of supply chain integration, how they are supported, and how they influence the relationship effectiveness. Hypotheses are developed using the Transaction Cost Theory, and tested with data from 171 pharmacies. Knowledge of factors that facilitate integration should help improve pharmacy-wholesaler relationships.
Jambulingam, T. and Kathuria, R., “Patterns of Supply Chain Integration in a Service Setting: Antecedents and Relationship Effectiveness,” Presented at and published in the proceedings of the 45th Annual Meeting of the Decision Sciences Institute held in Tampa, FL, USA, Nov 22-25, 2014, pp. 1-6.
Decision Sciences Institute