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This exploratory study examines information-seeking about the 2010 Patient Protection and Affordable Care Act (i.e. healthcare reform) in relation to the potential barriers of uncertainty,uncertainty discrepancy, and low health self-efficacy. Adult United States participants completed an anonymous online survey about their perceptions and understanding of healthcare reform. Results confirmed recent literature, suggesting a complex relationship between information-seeking and uncertainty. Specifically, for this sample, significant positive relationships were observed between information-seeking about healthcare reform and uncertainty, uncertainty discrepancy, health self-efficacy. Further, uncertainty discrepancy was the potential barrier that accounted for the most variance in predicting information-seeking.Implications of these findings for improving public understanding of healthcare reform are discussed.
Healthcare reform, Uncertainty, Information seeking behavior, Human information processing, Self efficacy
Health and Medical Administration | Health Communication | Health Information Technology | Information Literacy | Medical Humanities
Bevan, J.L. (2013). Information sources in relation to information quality, information-seeking, and uncertainty in the context of healthcare reform. In R. Ahmed and B. R. Bates (Eds.), Health Communication and Mass Media: An Integrated Approach to Policy and Practice (pp.19-34). Farnham, UK: Gower Publishers.